Terms of service

Terms of Service
Last Updated: [25/05/2026]
Welcome to Candy Charms Gifting. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website or placing an order.
1. General
  • By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • We may update, modify, or replace any part of these Terms at any time without prior notice.
2. Products & Services
  • Our products include curated hampers, mystery scoops, stationery items, accessories, and lifestyle products.
  • Certain products may have limited quantities and are subject to availability.
  • We make every effort to display products accurately; however, colors, packaging, and designs may vary slightly depending on screen settings, lighting, or stock availability.
3. Pricing & Payments
  • All prices listed on the website are in INR (₹) unless stated otherwise.
  • We reserve the right to modify prices at any time without prior notice.
  • Payments must be completed at checkout through our approved payment methods.
  • Orders will only be processed after successful payment confirmation.
4. Order Acceptance & Cancellation
  • Once an order is placed, it cannot be cancelled, modified, or changed.
  • We reserve the right to cancel or refuse any order if:
    • Fraudulent or suspicious activity is detected
    • Incorrect pricing or product information is displayed
    • Product becomes unavailable
If an order is cancelled by us after payment, the applicable refund will be processed to the original payment method.
5. Shipping & Delivery
  • Estimated delivery timelines are provided for reference only and may vary due to courier delays, weather conditions, operational issues, or other unforeseen circumstances.
  • We are not responsible for delays caused by third-party courier services.
  • Customers are responsible for providing accurate shipping details. We are not liable for orders lost due to incorrect information provided by the customer.
6. Returns, Refunds & Exchanges
  • Please refer to our Return, Refund & Cancellation Policy for detailed information.
  • By placing an order, you agree to the terms mentioned in that policy.
7. Intellectual Property
  • All content on this website, including images, logos, graphics, text, videos, branding, and product designs, is the property of [Your Store Name] and may not be copied, reproduced, or used without prior written permission.
8. User Conduct
You agree not to:
  • Use the website for unlawful purposes
  • Attempt to harm, hack, or interfere with website operations
  • Submit false or misleading information
  • Misuse promotions, discounts, refunds, or chargebacks
We reserve the right to restrict or terminate access for users who violate these terms.
9. Limitation of Liability
  • We shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
  • Our maximum liability shall not exceed the amount paid by the customer for the order in question.
10. Fraud Prevention & Chargebacks
  • We reserve the right to verify orders before processing.
  • Fraudulent transactions, false claims, or unauthorized chargebacks may result in:
    • Permanent restriction from future purchases
    • Submission of evidence to payment providers
    • Legal action where applicable
11. Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
12. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of India.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in [Your City, State].
13. Contact Information
For questions regarding these Terms, contact us at:
Email: Candycharms2026@gmail.com
Instagram: @kawaiicandycharms
Business Name: Kawaii Candy charms gifting